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AncillaryOffers
Full-service airline · Europe

How Skyline Air added €82M in ancillary revenue in 12 months.

Skyline Air replaced a brittle fare-family system with goal-driven dynamic bundles. The result: a 27% lift in bundle attach without margin erosion.

€82M

Incremental ancillary revenue

+27%

Bundle attach rate

<8 weeks

First model in production

SA

Skyline Air

Full-service airline

Europe


In this story

The challenge

What we were asked to solve.

Skyline ran four fare families (Light, Smart, Comfort, Flex) updated quarterly via a manual stakeholder review. Attach rates stagnated. Ancillary revenue per passenger was below European peer benchmarks despite a strong route network and brand.

The approach

How we deployed.

  • 1

    Replaced static fare-family construction with goal-driven bundle generation.

  • 2

    Wired a real-time pricing layer that adjusts bundle premia by route, day-of-week, and channel.

  • 3

    Stood up causal attribution to attribute each merchandising change to revenue lift.

Outcomes

What changed.

  • 27% lift in bundle attach within four months.
  • Time-to-experiment dropped from 6 weeks to under one day.
  • Per-route revenue managers gained self-service tooling, freeing the analytics team for strategic work.

We went from arguing about fare families in quarterly meetings to running 60+ live experiments every month. The revenue follows the velocity.

ML

M. Lindqvist

VP, Ancillary Revenue, Skyline Air · Skyline Air

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